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International Ticket Protocol

2 weeks ago By Stuart Bennett

The board have put into place a new protocol for the allocation of international tickets.

The prime principle and practice should be that members' requests are fully met before any ticket is allocated to non-members (by members we mean members of Barnsley RUFC who have paid their fees and are recorded as club members). This means that no tickets can be allocated until a deadline has passed, giving all members an equal chance of requesting tickets for matches. There will be advance notice of forthcoming ticket allocations on the club website so that members are ready to make their requests. Request for tickets must be made via the office to the International Ticket Club Contact, Jenny Hirst (j.hirst@barnsleyrufc.co.uk) who will co-ordinate the allocation of tickets.

For certain matches it may not be possible to meet all requests. To enable the club to make best use of its tickets, it will be guided by the following procedures set out below.

In the first instance, no member will be offered more than 2 tickets. he or she can ask for any number up to 4, but the initial allocation remains 2 however many are requested. Should there be a surplus of tickets then additional tickets can be allocated. Upon allocation the member will be notified of their allocation and will have 7 days in which to pay £50 deposit per ticket, if payment is not made within the time then the tickets will be re-allocated within the guidelines set out.

Where there is a greater demand than tickets available, a draw will be held, restricting members to a maximum of 2. Those members who are unsuccessful in the draw will have priority at the next allocation. Should those members not apply for tickets at the next allocation, they will forfeit their priority position.

Ticket allocations will be recorded, reported to the board and published at the AGM.

Members may not act as proxy for other members. Should a member request tickets the assumption will be that they are for his or her personal use. Where circumstances change, the member should immediately notify the Jenny who is able to re-allocate according to any demand known, where there is no such known demand , the club website will publish that there are spare tickets available to club members.

No information should be provided to club members prior to the advertisement of tickets on the website and no advanced bids will be considered.

Any dispute over ticket allocation should be referred to the board

Updated 09:05 - 31 Jul 2018 by Stuart Bennett

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