Having a sense of identity is essential to building pride in the club. One of the most visible ways people do this is through merchandise. As Shop Manager, your role is to give people the chance to show their allegiance in a range of ways through the club colours.

Ideally, you’ll need to be:
Financially astute

Well-organised
Up to date with or interesting in the latest merchandising trends, technology and opportunities
Able to involve other volunteers in running the shop and manage them accordingly
Have an ability to identify a customer’s needs promptly and accurately

What you’ll do:

Devise and oversee merchandise range
Purchase stock and manage inventories together with filling out quotations and customer invoices checking orders & delivery notes
Manage both the physical shop and online sales
Devise and implement merchandising budget (within constraints from the Treasurer)
Track sales and oversee reinvestment in stock & accurately manage all financial transactions
Oversee quality control
Develop long-term relationships with trusted suppliers
Create sales and marketing messages
Check goods prior to sale to ensure they are fit for sale.
Clean and tidy sales area in order to maintain a safe working environment.
Respond to customer feedback and passing on any suggestions to the committee.
Ensure all stock is clearly and correctly priced.

How much time it will take up:
Ideally the shop needs to be open on one of the senior training evenings and on a Sunday morning.

What you’ll get out of it:
By giving the club more visibility through well chosen, top quality merchandise, you’ll get the satisfaction of helping your club in two ways. It makes those who already belong to the club feel good about it, and it attracts others to come and join, play, volunteer or watch. It also looks good on your CV.

If you are interested in undertaking this role please speak to Spike, James or Chris.