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Child Protection

WELFARE OF YOUNG PEOPLE IN RUGBY UNION

CONTENTS

PAGE
FOREWORD ............................................................................................................ 4
SECTION 1 Introduction .......................................................................................... 5
SECTION 2 Key Principles ...................................................................................... 6
SECTION 3 Legal and Procedural Framework..........................................................7
SECTION 4 Recognising Abuse in Rugby Union .................................................... 7
SECTION 5 Poor Practice ......................................................................................... 9
SECTION 6 Bullying ................................................................................................ 9
SECTION 7 Indicators of Abuse Outside of the Rugby Setting .............................. 10
SECTION 8 Levels of Awareness ............................................................................ 12
SECTION 9 Roles and Responsibilities ................................................................... 12
SECTION 10 Responding to Suspicions, Disclosure and Allegations ..................... 14
SECTION 11 Taking Appropriate Action ................................................................ 15
SECTION 12 Recruitment and Selection of Staff, Coaches and Volunteers............ 20
SECTION 13 Good Practice in the Rugby Setting ....................................................22
SECTION 14 Useful Contacts .................................................................................. 26
APPENDICES
APPENDIX 1 Club Procedures to Manage Cases of Poor Practice ......................... 28
APPENDIX 2 Terms of Reference for Club Welfare Officer
and CB Welfare Manager ..........................................................................................29
APPENDIX 3 Coaches’ - Code of Conduct .............................................................30
APPENDIX 4 Good Practice for Match Officials .................................................... 31
APPENDIX 5 Anti-Bullying Policy ......................................................................... 32
APPENDIX 6 Application and Reference Form .......................................................33
APPENDIX 7 Incident Report Form .........................................................................34
APPENDIX 8 Photographic Images ..........................................................................36
APPENDIX 9 Dealing with Media Enquiries ............................................................43
NOTES .......................................................................................................................46

3

FOREWORD
SECTION 1 - INTRODUCTION
The RFU and RFUW have a moral and legal obligation to ensure that, when given responsibility for
young people, coaches and volunteers provide them with the highest possible standard of care.

Through the implementation of a policy for the Welfare of Young People in Rugby, and the support
of its coaches and volunteers, the RFU/RFUW alongside a growing number of governing bodies, will
maintain the professionalism and safeguards of good practice which are associated with the game.

The policy outlines the following key areas:

It recognises the responsibility of all those involved in Rugby Union (professional and volunteers)
to safeguard and promote the interests and well being of the children and young players with
whom they are working;

It provides a framework on the recruitment, selection, suitability and deployment of individuals
working with young people;

It emphasises the value of working closely in partnership with other coaches, parents,
professionals and volunteers to protect children and young players from harm and discrimination;

It acknowledges that abuse does take place in sport and that raising awareness and understanding of
the main forms of abuse and establishing communication and reporting procedures if abuse is
suspected will further safeguard the young players, coaches and all others working within the game.
Please note the following:

This policy is to be applied to all young players who are Under 18. Within the RFU regulations,
a male player is permitted to play in the adult game when he reaches his 17th birthday. In these
circumstances, sections 13.2.5 and 13.3.3 of this policy cannot practically be applied. However,
those responsible for the management of adult teams which include 17 year old players must, at
all times, be mindful of their safety and well being.

1.1
It is the responsibility of every adult working in rugby union, whether as a professional or a
volunteer, to ensure that all young people can enjoy the sport in a safe enjoyable environment.
1.2
The RFU/RFUW recognises its responsibility to safeguard the welfare of all young people
involved in the game by protecting them from physical, emotional or sexual harm and from
neglect or bullying of any kind.
1.3
The RFU/RFUW is resolute in meeting its obligation to ensure that all clubs and Constituent
Bodies and schools providing playing opportunities for young people do so to the highest
possible standards of care. The policy and procedures apply to all those who are subject to the
jurisdiction of the RFU/RFUW whether in a paid or voluntary capacity.
1.4
The members of the RFU/ RFUW recognise that they have a responsibility:
1.4.1
To safeguard and promote the interests and well-being of young people with whom
they are working.
1.4.2
To ensure that all adults who work with young people are aware of their role and
responsibilities and that training opportunities are made available to them.
1.4.3
To take all reasonable practical steps to protect young people from harm, discrimination
or degrading treatment.
1.4.4
To respect young people’s rights, reasonable wishes and feelings.
1.4.5
To take all reasonable steps to ensure that individuals involved in the game are aware of
situations which may compromise their responsibility or position
1.5
Procedures laid down in this policy will:
1.5.1
Offer safeguards to the young people with whom we work, and to our professional
members of staff and volunteer coaches and club members.
1.5.2
Help to maintain the professionalism and the safeguards of good practice which are
associated with the RFU/RFUW.
It is recognised that any procedure is only as effective as the ability and skill of those who
operate it. The RFU/RFUW are therefore committed to the effective recruitment, and
appropriate training for all our professional staff, coaches, volunteers and club members. This
will enable them to work together with parents/carers and other organisations to ensure that the
needs and the welfare of young people remain paramount.
4
5

SECTION 2 - KEY PRINCIPLES
2.1
Anyone under the age of 18 should be considered as a young person for the purposes of
this document.
2.2
The welfare of all young people is paramount.
2.3
All young people, whatever their age, gender, culture, ability, language, religious beliefs, racial
origin, and/or sexual identity should be able to enjoy the game in a fun environment, safe from
abuse of any kind.
2.4
It is the responsibility of child protection experts to determine whether abuse has taken place,
but it is everyone’s responsibility within rugby union to report concerns.
2.5
All suspicions and allegations of abuse will be taken seriously and responded to swiftly
and appropriately.
2.6
Constituent Bodies, clubs, Academies and schools will be provided with appropriate
documentation, training and support to ensure that they are able to implement
RFU/RFUW policy.
2.7
Individuals working with young people will be made aware of good practice in order to ensure
that they are not placed in situations where allegations could be made.
2.8
Working in partnership with parents/carers is essential for the protection of young people.
2.9
RFU/RFUW recognises the statutory responsibilities of Social Services departments and the
police to ensure the welfare of young people and is committed to complying with Local Area
Child Protection Committee procedures.
SECTION 3

LEGAL AND PROCEDURAL FRAMEWORK

The practices and procedures within this policy are based on the principles contained within UK and
international legislation and government guidance and have been designed to complement Local
Area Child Protection Committee procedures and take the following into consideration:

3.1.1 The Children Act 1989;
3.1.2 The Protection of Children Act 1999;
3.1.3 Working Together to Safeguard Children and Young People 1999;
3.1.4 “Caring for the Young and Vulnerable”- Home Office Guidance for Preventing the
Abuse of Trust 1999;
3.1.5 The Criminal Justice and Court Services Act 2000;
3.1.6 The UN Convention on the Rights of the Child;
3.1.7 The Human Rights Act 1998;
3.1.8 “What to do if you are worried a child may be being abused” - DOH 2003.

SECTION 4
RECOGNISING ABUSE IN RUGBY UNION

Abuse is a powerful and emotive term. It is a term used to describe ways in which children are
harmed, usually by individuals and often by those they know and trust. Coaches and others working
with young people hold this trust and may be at risk of misusing their power over the young
players.

In order to provide young people with the best possible experiences and opportunities in rugby
union, it is imperative that everyone operates within an accepted ethical framework and demonstrates
exemplary behaviour. This not only ensures that rugby union makes a positive contribution to the
development of young people and safeguards their welfare, but also protects all personnel from false
allegations of abuse or poor practice.

It is not always easy to differentiate poor practice from abuse, albeit intentional or unintentional. It is
not, therefore, the responsibility of employees or volunteers in rugby union to determine whether or
not abuse is taking place. It is, however, their responsibility to identify poor practice and possible
abuse and to act if they have a concern about the welfare of a young person.

(See Section 13 to reference “Good Practice in the Rugby Setting”)

There may also be an increased risk within many sports, including rugby union, for abuse to
occur which does not necessarily fit into these categories.
The four main types of abuse are:

4.1
EMOTIONAL ABUSE
This occurs when individuals persistently fail to show young people due care, love or affection,
where a young person may be constantly shouted at, threatened or taunted, or be subjected to
sarcasm and unrealistic pressures. There may also be over protection, preventing young people
from socialising, or bullying to perform to high expectations. The young person may lose self-
confidence and may become withdrawn and nervous.

In a rugby situation, emotional abuse may occur when coaches:

4.1.1 Provide repeated negative feedback;
4.1.2 Repeatedly ignore a young player’s efforts to progress;
4.1.3 Repeatedly demand performance levels above those of which the young player is capable;
4.1.4 Over-emphasise the winning ethic.

4.2
ABUSE BY NEGLECT
This occurs when a young person’s essential needs for food, warmth and care fail to be met.
Failing to or refusing to provide love and affection could also be deemed as neglect.

In a rugby situation, neglect may occur when:

4.2.1
Young players are left alone without proper supervision;
4.2.2
A young player is exposed to unnecessary heat or cold without fluids or protection;
4.2.3
A young player is exposed to an unacceptable risk of injury.
4.3 PHYSICAL ABUSE
This occurs when individuals, including some young people, deliberately inflict injuries on a
child, or knowingly do not prevent such injuries. It includes injuries caused by hitting, shaking,
squeezing, biting or using excessive force. It also occurs when individuals give young people
alcohol, or inappropriate drugs, or fails to supervise their access to these substances.

In a rugby situation, physical abuse may occur when:

4.3.1
Coaches, managers or helpers expose young players to exercise/training which
disregards the capacity of the players immature and growing body;
4.3.2
Coaches, managers or helpers expose young players to overplaying, over training or
fatigue;
4.3.3
Coaches, managers or helpers expose young players to alcohol, or give them the
opportunity to drink alcohol below the legal age;
4.3.4
Coaches, managers or helpers expose young players to performance enhancing drugs
and recommend that they take them.
4.4
SEXUAL ABUSE
Girls and boys are abused by adults, both male and female, who use young people to meet their
own sexual needs. Examples include forcing a child to take part in sexual activity such as sexual
intercourse, masturbation, or oral sex. Showing children pornographic material or making
suggestions that sexual favours can help (or refusal hinder) a sporting career.

In a rugby situation, sexual abuse may occur when:

4.4.1
The close proximity of coaches and others, to young people provides opportunities for
potential abusers to exploit their position of trust to sexually abuse.
SECTION 5 - POOR PRACTICE

Poor practice includes any behaviour which contravenes any of the following:

5.1.1 RFU Fair Play Codes;
5.1.2 RFU/RFUW Coaches - Code of Conduct (see Appendix 3);
5.1.3 RFU/RFUW Equity Policy;
5.1.4 RFUW “Good Practice in the Rugby Setting”(see Section 13);
5.1.5 RFU/RFUW Welfare and Procedures Policy for Young People;
5.1.6 Accepted responsibilities of all individuals delivering the game to young people.

SECTION 6 - BULLYING
Bullying is not always easy to define and will not always be an adult abusing a young person. It is
often the case that the bully is a young person. There are three main types of bullying:

6.1
Physical, e.g. hitting, kicking, theft;
6.2
Verbal, e.g. racist or homophobic remarks;
6.3 Emotional, e.g. persistent negative feedback.
All of these will include:
6.4
Deliberate hostility and aggression towards a victim;
6.5
A victim who is weaker and less powerful than the bully or bullies;
6.6
An outcome which is always painful and distressing for the individuals.

Bullying behaviour may also include:

6.7 Other forms of violence;
6.8 Sarcasm, spreading rumours, persistent teasing;
6.9 Tormenting, ridiculing, humiliation;
6.10 Racial taunts, graffiti, gestures;
6.11 Unwanted physical contact or abusive, offensive comments of sexual nature.
The competitive nature of rugby union makes it a potential environment for the bully. This may
manifest itself in some of the following ways:

6.12 A parent who pushes too hard;
6.13 A coach who adopts a “win at all costs” philosophy;
6.14 A player who intimidates others;
6.15 An official who is over officious.
It is of paramount importance that all rugby clubs have in place an ANTI-BULLYING POLICY
(see Appendix 5) to which all players, coaches, and parents subscribe.

SECTION 7 - INDICATORS OF ABUSE OUTSIDE

OF THE RUGBY SETTING TO BE AWARE OF

These indicators are not exhaustive and the presence of one or more of them is not proof that the
young person is being abused.

7.1 Physical abuse
7.1.1 Current unexplained injuries;
7.1.2 Inappropriate excuses to explain injury;
7.1.3 Untreated injuries;
7.1.4 Fear of returning home;
7.1.5 Aggression towards others.

7.2 Neglect
7.2.1 Constant hunger and tiredness;
7.2.2 Poor personal hygiene;
7.2.3 Poor state or inappropriate clothing;
7.2.4 Frequent lateness or absence from the coaching sessions;
7.2.5 Low self-esteem;
7.2.6 Poor peer relationships.
7.3 Emotional Abuse
7.3.1 Low self-esteem;
7.3.2 Decline in concentration levels;
7.3.3 Continual self-depreciation;
7.3.4 Emotional immaturity;
7.3.5 Extremes of behaviour.
7.4 Sexual Abuse
7.4.1 Unexplained changes in behaviour;
7.4.2 Inappropriate sexual awareness;
7.4.3 Engaging in sexually explicit behaviour;
7.4.4 Distrust of adults;
7.4.5 Inappropriate language.
Sometimes changes in behaviour can relate to other significant events in a young person’s life,
such as bereavement, internal family difficulties or bullying. Working in partnership with
parents/carers and ensuring positive communication will help to ensure that reasons for
changes in behaviour can be identified and action taken to support the young person.

It is NOT the responsibility of those working in rugby union to decide that abuse is occurring, but
it IS their responsibility to act on any concern.

(Please refer to Sections 10 and 11).
SECTION 8 - LEVELS OF AWARENESS
It is understandable that people who are well-motivated, loving and caring individuals with a deep
commitment to their sport, are reluctant to believe that children may be suffering harm in the rugby
environment or at home.

It may be difficult to accept that children could be at risk because of the way the organisation is
being run and the attitudes of those involved.

Levels of awareness need to be raised without creating an atmosphere of anxiety or suspicion.
However, a basic principle should be that:

If you become aware of anything which causes you to feel uncomfortable, you should talk to the
Club/CB Welfare Officer about it.

This means being aware of the attitudes of staff, coaches and volunteers and of the interactions
between them and the children, and with each other. Certain modes of behaviour by an individual or
individuals may be excused by the comments:

He/she has always behaved like that

or

We have come to expect that sort of behaviour and attitude from X club, they are the same every year

If the behaviour is contrary to the club or RFU/RFUW Welfare Policy and Procedures, meaning
that young people are potentially at risk, then action MUST be taken.

Adults must also be alert to any unusual incidents or activities which take place where staff,
coaches or volunteers are putting themselves in a vulnerable position.

SECTION 9 - ROLES AND RESPONSIBILITIES

In order that the RFU Child Protection Policy is implemented effectively, there has to be a
recognition that RFU, Constituent Bodies, member clubs, schools and academies must work together
to ensure that young people enjoy rugby union in a safe environment.

9.1 The Role of RFU
9.1.1 To produce a Child Protection Policy;
9.1.2 To produce an Implementation Plan;
9.1.3 To monitor the Child Protection Policy nationally;
9.1.4 To manage the implementation of CRB disclosure;

9.1.5
To provide support, training and guidance for club and Constituent Body Welfare Managers;
9.1.6
To provide training programmes for all adults who have regular contact with young people;
9.1.7
To produce relevant resources to support the Child Protection Policy;
9.1.8
To make decisions on and record all reported cases;
9.1.9
To appoint a disciplinary panel when necessary;
9.1.10
To ensure all appropriate individuals and bodies are informed of disciplinary decisions
and ensure these are acted upon.
9.2 The Role of the Constituent Body
9.2.1
To appoint a Welfare Manager (see Appendix 2 for Terms of Reference);
9.2.2
To support clubs in the production of a Child Protection Policy;
9.2.3
To co-ordinate the management of CRB disclosure;
9.2.4
To ensure that all reported cases are managed in line with RFU/RFUW Policy (see
Sections 10 and 11);
9.2.5
To provide support to clubs in their implementation of RFU/RFUW policies and
procedures relating to the welfare of young people.
9.3 The Role of the Rugby Club
9.3.1
To appoint a Welfare Officer who will act as the first point of contact for concerns
about the welfare of young people (see Appendix 2 for Terms of Reference);
9.3.2
To accept that all officers and committee members have a responsibility in this area and
be prepared to respond to any indication of poor practice or abuse in line with
RFU/RFUW Policy (see Sections 9 and 10) and to put in place structures and systems
to ensure that this is followed in practice;
9.3.3
To adopt and implement a policy of Best Practice for all adults working with young
people (see Section 13, Appendix 3 and RFU Fair Play Codes);
9.3.4
To ensure that all relevant members who have regular supervisory contact with
children or a management responsibility for those working with young people
undertake a Criminal Records Bureau disclosure;
9.3.5
To identify a disciplinary panel which, where necessary, will be convened to hear case
(see Appendix 1).

SECTION 10 - RESPONDING TO

DISCLOSURE, SUSPICIONS AND ALLEGATIONS

10.1 In all cases of reported poor practice/abuse, the following principles must always be adopted:
Listen and Reassure

DO:
Stay calm - do not rush into inappropriate action. React calmly in order to not alarm the young person;

Reassure the child - that they are not to blame and confirm that you know how difficult it must be to confide;

Listen sympathetically - to what the child says and show that you take them seriously;

Keep questions to a minimum - the law is very strict and child abuse cases have been
dismissed where the child has been led or words and ideas have been suggested. Only ask questions to clarify;

Ensure you clearly understand what the child has said - in order that the information can
be passed on to the appropriate agencies;

Consult with the club or CB Welfare Officer - ensuring that you communicate all the
information accurately;

Maintain confidentiality - complete the incident report form (see Appendix 7). All incidents will be treated with an "open mind" and be handled in a fair and equitable manner.
Confidentially must be maintained until a case is proven;

Ensure the safety of the young person - if urgent medical attention is required, then call an
ambulance, inform the doctors of the concerns and ensure they are aware that this is a child
protection issue.
DO NOT:

Panic - or allow your feelings to be evident;

Make promises you cannot keep - explain that you will need to tell other people;

Make the child repeat the story unnecessarily;

Delay;

Speculate or make assumptions;

Approach the alleged abuser;

Take sole responsibility.
In all cases, if you are not sure what to do, you can gain help from the NSPCC 24-hour
freephone helpline (0800 800 500) or the RFU Child Protection Line (0208 831 6655).

10.2 RECORD (see Appendix 7)
Information passed to external agencies must be as helpful as possible. It will be necessary to
make a detailed report at the time of disclosure. The report should contain the following detail:

10.2.1
The young persons name, address, date of birth, race, ethnic origin, and any disability
they may have;
10.2.2 Nature of the allegation;
10.2.3 A description of any injuries/bruising;
10.2.4 Any observations about the behaviour/emotional state of the young person;
10.2.5 Times, locations, dates;
10.2.6 The young persons account in their own words of what has happened;
10.2.7 Actions that have been taken as a result of your concerns;
10.2.8 Whether the person writing the report is expressing their own concerns or those of a
third party;
10.2.9 Sign and date;
10.2.10 Keep a copy;
10.2.11 Keep a record of the name and designation of a Social Services member of staff or
police officer to whom concerns were passed.

DO NOT INVESTIGATE YOURSELF.

SECTION 11 - TAKING APPROPRIATE ACTION

11
CONCERNS ABOUT POOR PRACTICE AND POSSIBLE ABUSE WITHIN THE
RUGBY SETTING

This would relate to anyone working with young people in a paid or voluntary capacity, e.g.
volunteer coaches in clubs, club helpers, tutors on training camps and coaches.

Child abuse can and does occur outside the family setting. Although it is a sensitive and
difficult issue, child abuse has occurred within institutions and within other settings, e.g. sport
or other social activities. Recent research indicates that abuse that takes place within an
organisation is rarely a one-off event. It is crucial that those involved in rugby union are aware
of this possibility and that all allegations are taken seriously and appropriate action pursued.

Allegations will often relate to poor practice where an adults behaviour is inappropriate and
maybe causing concern to a young person/s, colleague/s or parent/s.

Poor practice constitutes any behaviour that contravenes RFU Codes of Conduct (Appendix
3) and codes of Good Practice in the Rugby Setting (Section 13), and in particular:

Infringes on an individuals rights;

Is a failure to fulfil the highest standards of care.

POOR PRACTICE IS UNACCEPTABLE IN RUGBY UNION AND WILL BE TREATED
SERIOUSLY. APPROPRIATE ACTION IN LINE WITH RFU REGULATIONS WILL ALWAYS
BE TAKEN.

11.1 ACTION TO TAKE IF A YOUNG PERSON INFORMS YOU THAT HE/SHE IS
CONCERNED ABOUT SOMEONE’S BEHAVIOUR TOWARDS THEM IN THE RUGBY
SETTING

Follow principles laid down in Sections 10.1 and 10.2.
Follow the RFU procedures as laid down below:

11.1.1 Make a full record of what has been said, heard and seen as soon as possible;
11.1.2 Club Welfare Officer to be informed immediately;
11.1.3 Club Welfare Officer should report the matter to the RFU Ethics and Equity Manager,
with copy to the CB Welfare Manager.

Following guidance that the issue is poor practice, then the Club Welfare Officer should:
Follow club disciplinary procedures for a first report of poor practice (see Appendix 1):

11.1.4
Forward a written report on action taken to the CB Welfare Manager and RFU Ethics
and Equity Manager;
11.1.5
If an individual is identified by the club as being guilty of poor practice on subsequent
occasions, then the CB Welfare Manager, in consultation with the RFU Ethics and
Equity Manager, may conclude that the issue constitutes abuse and should be referred
to the RFU Disciplinary Officer.
Following guidance that the issue is abuse, then the Club Welfare Officer should:

11.1.6
If the young person requires immediate medical attention:
-An ambulance must be called;
-The doctor should be informed that the concern relates to child protection;
11.1.7
Refer the allegation to police or Social Services They will give advice relating to the
contacting of parents/guardians;
11.1.8
Inform the CB Welfare Officer and the RFU Ethics and Equity Manager and forward a
written report utilising the Incident Report Form (see Appendix 7).
Non-action is not an option. The welfare of the young person/s is paramount.

11.1.9 The RFU Ethics and Equity Manager, in consultation with the RFU Disciplinary
Officer, will:
Decide whether any individual accused of abuse should temporarily be suspended pending
further Social Services or police enquiries (see Appendix 1);
Assess all individual cases under the appropriate misconduct and disciplinary procedures
irrespective of the findings of the Social Services and police. There may be three types of
investigation:
-Criminal
-Child protection
- Disciplinary or misconduct
The results of Social Services and police investigations will inform the RFU Disciplinary investigation.

Seek advice from the RFU Communications department as to developing a media strategy
(see Appendix 9);
Support the respective Club and CB Welfare Officers in all aspects, particularly the need to
obtain appropriate support for affected young people, parents/carers and members of staff;

Where allegations are unfounded, the RFU will work in a professional manner to ensure that
the person concerned is given appropriate support to continue his or her work in rugby.
11.2 ACTION TO TAKE IF YOU BECOME AWARE THROUGH YOUR OWN
OBSERVATIONS OR THROUGH A THIRD PARTY OF POSSIBLE ABUSE
OCCURRING AT A YOUNG PERSONS HOME OR IN SOME OTHER SETTING
(OUTSIDE OF RUGBY)
If this happens, you should:

Ensure the safety of the young person - if he/she requires immediate treatment, call an
ambulance, inform the doctors of your concerns and ensure they are aware that this is a child
protection issue.
RFU procedures should then be followed:

11.2.1 Please refer to Sections 10.1 and 10.2 of this policy;
11.2.2 Report your concerns to the Club Welfare Officer;
11.2.3 The Club Welfare Officer may seek advice from the RFU Ethics and Equity Manager,
the CB Welfare Manager, the RFU Child Protection Helpline or the NSPCC. If there is
any delay in receiving advice, contact must be made with Social Services;
11.2.4 If a formal referral is made, make it clear to Social Services or the police that this is a
child protection referral;
11.2.5 All police forces have dedicated Child Protection Teams (CPTs) which deal with
allegations of abuse within the family setting and by people in a position of trust. In a
real emergency, dial 999;

11.2.6 Parents/carers should only be contacted following advice from Social Services.
Non-action is not an option. The welfare of the young person/s is paramount. Delay in
acting can increase the risk to the child.

DEALING WITH CONCERNS, DISCLOSURE
OR ALLEGATIONS ABOUT STAFF OR VOLUNTEERS
WITHIN RUGBY UNION

11.3 In all cases, please always remember the following:

It is often more difficult for some young people to disclose abuse than others. Young people
from ethnic minorities may have regularly experienced racism, which may lead them to
believe that certain groups, including those in authority roles, do not really care about their
well being. They may well feel they have good reason to question whether the response may be different;

Disabled young people may have to overcome additional barriers before feeling that that they
can disclose abuse. They may rely on the abuser for their daily care and not know of
alternative sources of care. The abuse may be the only attention/affection they have
experienced. There may be communication differences and they will almost certainly have to
overcome prejudices which block our willingness to believe they may be abused or to use
their medical condition to explain away indicators which in a non-disabled young person
would concern us.
Are you concerned about the behaviour of a member of staff or volunteer?
YES
Could it be child abuse?
Is the young person in need of
immediate medical treatment?
Call an ambulance
Inform the doctor that the concern
relates to child protection
Is the concern poor practice or
a breach of RFU/RFUW Codes
of Conduct for Coaches
(Appendix 3) or Codes of Good
Practice in the Rugby Setting
(Section 13)
YES NO
These groups of people need us to be extra vigilant and to give thought as to how we
will respond.
Club Welfare Officer reports the
incident to the RFU Ethics and
Equity Manager and CB Welfare
Manager. A decision is made in
consultation with the RFU
Disciplinary Officer as to
whether the club can manage
the issue through the club
disciplinary procedure
NO

YES

11.4 In all cases, every effort should be made to ensure that confidentiality is maintained.
Information should be handled and disseminated on a need to know basis. This will include the
following people:
The Club/CB Welfare Officers;
Designated officers within the RFU;
Does the allegation refer to the Club Welfare Officer?
Contact police and Social Services who will also advise on
contacting parents/guardians
Report concerns to
Club Welfare Officer
Refer immediately to RFU
Ethics and Equity Manager
The person making the allegation;
Social Services and police;
The parents of the young person alleged to have been abused.
Possible outcomes:
Police enquiry
If the issue is
Criminal proceedings
RFU disciplinary hearing
unresolved or has wider
and Equity Manager
implications,
refer back to RFU Ethics
Forward a written report to RFU Ethics and Equity Manager
utilising Incident Report Form (Appendix 7)
RFU Disciplinary Officer will arrange disciplinary/misconduct
proceedings in line with RFU disciplinary regulations
RFU Communications department will deal with all media
enquiries
DEALING WITH POSSIBLE ABUSE OCCURRING
OUTSIDE OF THE RUGBY SETTING

Are you concerned about abuse by a person outside the rugby setting?
Is the young person is in need of immediate medical attention?
...refer concerns immediately to the police or Social Services who will also advise on contacting
parents/guardians
Call an ambulance
Inform the doctor that the concern
relates to child protection
Report concerns to the Club
Welfare Officer, who will...
If Club Welfare Officer is not
available, person discovering or
being told of abuse should...
YES
YES NO
Forward a written report utilising RFU Incident Report Form (Appendix 7) to police and Social
Services. Send copy to RFU Ethics and Equity Manager

SECTION 12 - RECRUITMENT AND

SELECTION OF STAFF, COACHES AND VOLUNTEERS

Anyone may have the potential to abuse young people in some way and it is important that all
reasonable steps are taken to ensure that unsuitable people are prevented from working with children.
It is essential the same procedure is used consistently throughout the game. Under the Protection of
Children Act 1999, all individuals working on behalf of RFU/RFUW are treated as employees
whether paid or volunteers.

The following recruitment checks must be carried out:

12.1 Advertising
If any form of advertising is used to recruit staff, it should reflect:

12.1.1
The responsibilities of the role;
12.1.2
The level of experience or qualification required (e.g. working with children an advantage);
12.1.3
RFU stance on child protection.
12.2 Applications
12.2.1
All adults who are in contact with young people, whether paid or voluntary, should
complete an application form (see Appendix 6).
12.3 Checks and References
12.3.1
All adults who have “regular supervisory contact with young people” will undertake
CRB disclosure. These adults will include:
Professional staff;
All coaches/assistant coaches;
Heads of mini/midi rugby sections;
Heads of youth rugby sections;
Team managers;
All referees who manage mini/midi and youth games;
Welfare Officers;
Physiotherapists.
12.3.2
A minimum of two written references should be taken up and at least one should be
associated with former work with young people. If an applicant has no experience of
working with children, training is strongly advised.
12.4 Interview and Induction

Where appropriate, all professional appointments for full or part time positions, should
undergo a formal interview;

All staff (paid or voluntary) must undergo a formal or informal induction in which:
Coaching qualifications, if applicable, are verified;
Training needs are identified;
Appropriate Codes of Conduct and Codes of Good Practice are signed up to;
The roles, responsibilities and expectations of the job are clarified;
Child Protection procedures are explained and training needs established.
12.5 Training
Appropriate training will enable individuals to recognise their responsibilities with regard to
their own good practice and the reporting of poor practice or concerns of possible abuse. The
RFU strongly recommend:

12.5.1
All adults who have regular contact with young people complete the RFU Guide to
Best Practice and Child Protection;

12.5.2
All adults who have a coaching responsibility for young people attend an appropriate
RFU coaching course.
It is vital that all staff working with young people in rugby union are conversant with:

Player-centred coaching techniques;

How to work with young people safely and effectively.
12.6 Monitoring and Appraisal
All staff and volunteers should at regular intervals be given the opportunity to receive formal or
informal feedback. This will enable managers to:
Identify training needs;

Set new goals;

Highlight concerns about inappropriate behaviour.
SECTION 13

GOOD PRACTICE IN THE RUGBY SETTING

It is the aim of the RFU/RFUW that all young people enjoy the game in a safe enjoyable
setting. The RFU/RFUW is equally aware of the need to ensure that all clubs, schools,
Constituent Bodies and individuals who provide young people with the opportunity to play, are
aware of their responsibilities.

The following section sets out good practice procedures which all those involved in the delivery
of rugby union to young people should adhere to.

13.1 Good Practice Procedures
In order to ensure that the game is enjoyed by everyone, that all young people are safe and all
adults are aware of their responsibilities when working with young people, clubs should adopt
the following good practice guidance:

13.1.1
There is a club welfare policy with an implementation and monitoring programme;
13.1.2
A designated officer (Club Welfare Officer) is appointed with representation on
relevant club committees;
13.1.3
Child Protection Policy is publicised to show the organisations commitment to
providing a safe environment;
13.1.4
Procedures are in place to deal with complaints or concerns;
13.1.5
Provide training opportunities for adults who work with young people;
13.1.6
Ensure that there are Codes of Conduct and Codes of Practice in place and that all
coaches sign up to the relevant codes;
13.1.7
Parents/carers should be aware of what the organisation and coaches are doing and also
of the correct procedures to express any concerns they may have;
13.1.8
Ensure that there is an Equity Policy and that all discrimination is challenged and
prohibited;
13.1.9
All adults who regularly supervise young people undertake a CRB disclosure (see Section
12.3.1);
13.1.10 Ensure guidelines are in place to control and monitor the use of photographic images of
children (see Appendix 8);
13.1.11 Develop and promote a policy on bullying (see Appendix 5);
13.1.12
Monitor coaches and provide them with feedback with particular reference to poor practice.
13.2 Codes of Good Practice for Coaches and Officials
Codes of Conduct will ensure that all youngsters and the individuals who work with them will
enjoy the game in safe environment. When working with young people, coaches and officials
must adopt the following guidance:

13.2.1
Always be publicly open when working with young people. Avoid situations where you
and an individual child are completely unobserved;
13.2.2
Rugby is a physical game. Situations will occur when, in order to teach or coach certain
techniques, it is necessary to make contact with the player. However, the following must apply:

Parents and young players must be made aware of situations in which this may happen
when they join the club;
Physical handling should only be used for safety reasons or where there is no other way
of coaching the technique.
13.2.3
Contact or touching which is inappropriate (not directly related to the coaching context)
or aggressive, will not be tolerated;
13.2.4
If groups are to be supervised in changing rooms, always ensure that individuals work
in pairs, and that gender is appropriate. Ideally, young people should not have to change
at the same time or in the same place as adults;
13.2.5
Where mixed teams compete away from home, they should always be accompanied by
at least one male and one female adult;
13.2.6
Volunteers and professionals must respect the rights and dignity and worth of all, and
treat everyone with equality;

13.2.7
Coaches must place the well being and safety of the player above the development of
performance. Coaches should:
Avoid overplaying of players (particularly talented players). All players need and
deserve equal opportunity to play;

Remember that young people play for fun and enjoyment and that winning is only a
part of it;
Motivate youngsters through positive feedback and constructive criticism;
Ensure that contact skills are taught in a safe, secure manner, paying due regard to the
physical development of young players;
Never allow young players to train/play when injured;
Ensure equipment and facilities are safe and appropriate to the age and ability of the
players.
13.2.8
Coaches should hold current RFU coaching awards or a recognised award;
13.2.9
Coaches should keep up to date with knowledge and technical skills and should be
aware of their own limitations. Coaches should only work within the limitations of their
knowledge and qualifications;
13.2.10 Coaches must ensure that the activities which they direct or advocate are appropriate to
the age, maturity and ability of the players.
13.2.11 Coaches should always promote the positive aspects of their sport (e.g. fair play), and
never condone law violations or use of prohibited substances;
13.2.12 Coaches must consistently display high standards of personal behaviour and appearance;
13.2.13 Coaches should never overtly criticise players or use language or actions which may
cause the player to lose self-esteem or confidence;
13.2.14 Young people should not be allowed to drink alcohol or encouraged to drink alcohol if
they are under the legal age to do so.
Practice to be avoided

Everyone should also be aware that, as a general rule, it does not make sense for a coach to:

Spend amounts of time alone with children away from others;

Take children alone on car journeys, however short.
If it should arise that such situations are unavoidable, they should only take place with the full
knowledge and consent of someone in charge in the club/governing body and/or a person with
parental responsibility for the player.

If you accidentally hurt a player, or cause distress in any manner, or the player appears to
respond in a sexual manner to your actions, or misunderstands, or misinterprets something you
have done, report the incident to a colleague supported by a written report of the incident as
soon as possible. Parents/carers should also be informed of the occurrence.

13.2 Practice that is prohibited by the RFU/RFUW
Individuals should never:
13.3.1
Take young people to their home or other secluded places where they will be alone;
13.3.2
Engage in rough, physical games, sexually provocative games or horseplay with young
people;
13.3.3
Take part in any dynamic games or training sessions with young people. If there is a
need for an adult to facilitate learning within a coaching session through the use of
coaching aids, e.g. contact pads, this should be done with the utmost care and with due
regard to the safety and well being of the young players;
13.3.4
Share a room with a young person unless the individual is the parent/guardian of that
young person;
13.3.5
Allow any form of inappropriate touching (not specifically related to the coaching of
the game);
13.3.6
Make sexually suggestive remarks to a young person, even in fun;
13.3.7
Use inappropriate language or allow young players to use inappropriate language
unchallenged;
13.3.8
Allow allegations by a young person to go unchallenged, unrecorded, or not acted upon;
13.3.9
Do things of a personal nature for a young person that they can do for themselves,
unless you have been requested to do so by the parents/carer. (Please note that it is
recognised that some young people will always need help with things such as lace
tying, adjustment of tag belts, fitting head guards, etc.);
13.3.10 Depart the rugby club until the safe dispersal of all young people is complete;
13.3.11 Cause an individual to lose self-esteem by embarrassing, humiliating or undermining
him/her;
13.3.12 Treat some young people more favourably than others;
13.3.13 Agree to meet a young person on your own on a one-to-one basis.
13.4 POSITIONS OF TRUST
All adults who work with young people are in a position of trust which has been invested in
them by the parents, the sport and the young person. This relationship can be described as one
in which the adult is in a position of power and influence by virtue of their role. In rugby union,
most adults in a position of trust recognise that there are certain boundaries in the coach/player
relationship which must not be crossed. The relationship is no different to that between a school
teacher and the pupils in their care.
RFU Code of Conduct on the Abuse of Trust

13.4.1
Any behaviour, which encourages a physical or emotionally dependant relationship to
develop between the person in a position of trust and the young person in their care
must be avoided;
13.4.2
All those within the organisation have a duty to raise concerns about the behaviour by
coaches, officials, volunteers and administrators which may be harmful to the young
people in their care, without prejudice to their own position;
13.4.3
Allegations relating to a breach of the Code of Conduct will be investigated according
to RFU disciplinary procedures.
13.5 WHISTLE BLOWING
Any adult or young person who has concerns can contact the RFU/RFUW in complete
confidence on 0208 831 6655 or via childprotection@therfu.com

SECTION 14 - USEFUL CONTACT DETAILS

RFU Ethics and Equity Manager NSPCC Helpline
Steve Farr Telephone: 0808 800 5000
Telephone: 0208 831 7479 Asian Helpline: 0800 096 7719
Email: stevefarr@rfu.com Welsh Helpline: 0800 100 2524
Deaf Users Textphone: 0800 056 0686
RFUW Child Protection Lead Officer Web: www.nspcc.org.uk
Helen Ames This is a 24-hour free and confidential
Telephone: 0208 831 7996 telephone helpline that provides counselling,
Email: helenames@rfu.com information and advice to anyone concerned
about a child at risk of ill treatment or abuse.
Your Club or Constituent
Body Welfare Officer Child Protection in Sport Unit (CPSU)
3 Gilmour Close, Beaumont Leys, Leicester
The RFU Helpline LE4 1EZ
Telephone: 0208 831 6655 Telephone: 0116 234 7278
Email: childprotection@therfu.com Web: www.thecpsu.org.uk
APPENDIX 1
Club Procedures to Manage Cases of Poor Practice

Poor practice is defined as any behaviour which contravenes RFU Codes of Conduct (Fair Play
Codes) or RFU Guidance for Good Practice.

1.
Once an incident is reported to the Club Welfare Officer, he/she should consult with the RFU
Ethics and Equity Manager in order to ascertain whether the allegation is poor practice, bullying
or abuse;
2.
Once the incident has been identified as poor practice and, in consultation with senior club
officials (Club Chairman/Youth Chairman), a decision will be made whether or not to suspend,
temporarily, the person accused. Each case will be considered on its merits;
3.
A disciplinary hearing may be called. The panel should be made up of three club members with
regard to the following criteria:
No person who has been involved in bringing the case to the disciplinary hearing should sit
on the panel;
Senior management of the club must be represented;
If the case relates to poor coaching practice experience in this field must be represented.
4.
The accused will be advised of receipt of the report and provided with copies;
5.
The accused will be invited to attend the hearing which must be held at a convenient time for
him/her;
6.
The accused must be given sufficient advanced notice;
7.
The accused must be given the opportunity to offer his/her side of the story and call witnesses;
8.
Once the disciplinary panel reaches a decision it should be communicated to the accused and
confirmed in writing;
9. A copy of the finding should be sent to the CB Welfare Officer and RFU Ethics and Equity Manager.
Power of the Club Disciplinary Panel
1.
Temporary suspension;
2.
Person may only coach whilst supervised;
3.
Coach must undertake RFU Best Practice and Child Protection course;
4.
Coach must attend UK Good Practice and Child Protection course;
5.
Coach must attend appropriate RFU coaching course.
APPENDIX 2
Terms of Reference for Club Welfare Officer

1.
Ensure the club has a Child Protection Policy and Implementation Plan;
2.
Ensure Codes of Conduct are well publicised and adhered to;
3.
In consultation with the County Welfare Officer, ensure all reported incidents are managed at
the appropriate level in line with RFU procedures;
4.
Ensure all relevant club members are aware of training opportunities;
5.
Ensure all parents are aware of the club policy on child protection and the correct protocols for
voicing concerns;
6.
Be aware of local Social Services and Area Child Protection Committee contacts;
7.
Sit on relevant club committees.
Terms of Reference for Constituent Body Welfare Manager

1.
Support clubs to produce a Child Protection Policy;
2.
Monitor club implementation of Child Protection Policies within the CB;
3.
In consultation with the RFU Ethics and Equity Manager, advise on the management of all
reported cases (in line with RFU procedures) and ensure that all cases are reported to the RFU;
4.
In consultation with the RFU Ethics and Equity Manager, plan the implementation of CRB
disclosure within the CB;
5.
Establish contact with Social Services and Area Child Protection Committees;
6.
Have a formal role on relevant committees within the CB.

APPENDIX 3
Coaches Code of Conduct

1.
All rugby coaches must respect the rights, dignity and worth of every young person with whom
they work with and treat them equally within the context of rugby union;
2.
All rugby coaches must place the physical and emotional well being of all young players above
all other considerations, including the development of performance;
3.
The relationship that a rugby coach develops with the players with whom they work must be
based on mutual trust and respect;
4.
All rugby coaches must ensure that all activities undertaken are appropriate to the age, maturity,
experience and ability of the young players;
5.
All rugby coaches must encourage young players to accept responsibility for their own
behaviour and performance;
6.
All rugby coaches should clarify with the young players (and their parents/carers) what is
expected of them both on and off the rugby field and also what they are entitled to expect from
the coach;
7.
All rugby coaches should work in partnership with others within the game (officials, doctors,
physiotherapists, sports scientists) to ensure the well being, safety and enjoyment of all young
players;
8.
All rugby coaches must promote the positive aspects of the sport, e.g. fair play. Violations of the
Laws of the Game, behaviour contrary to the spirit of the Laws of the Game or relevant
regulations or the use of prohibited techniques or substances must never be condoned.

APPENDIX 4

Good Practice Guidance for Match Officials

When refereeing young players, match officials should:
Recognise the importance of fun and enjoyment when officiating young players;
Provide verbal feedback in a positive way during games;

Appreciate the needs of the players;
Be a positive role model;
Recognise that safety is paramount;
Explain decisions - most young players are still learning;
Never tolerate verbal abuse.
Officials should not:

Change in the same area as young players;
Shower with young players - agree a timetable with the coaches;
Be alone with young players at any time - if a young player comes into the dressing room,
ensure another adult is present;
Check studs without the coach being present;
Administer first aid;
Allow a young player to continue playing if there are doubts about their fitness;
Tolerate bad language from young players;
Engage in any inappropriate contact with young players;
Give a lift to a player unless there are other young people or adults in the car and the parents
are aware;
Take a young player to your home;
Overtly criticise young players or use language which may cause the player to lose
confidence or self-esteem;
Make sexually explicit remarks to young players, even in fun.
Officials must always:

Report, in writing, to the Club or CB Welfare Officer and/or Society Secretary, behaviour by
adults which you feel contravenes RFU Child Protection Policy:
- Verbal bullying by coaches/parents/spectators;
- Physical abuse by coaches/parents/spectators;
- Inappropriate or aggressive contact by an adult to a young person;
-Verbal abuse directed at the official by young people or adults.
REMEMBER: The welfare of all young people is paramount.
APPENDIX 5 APPENDIX 6
APPLICATION & REFERENCE FORMS

Anti-Bullying Policy

Bullying is not easy to define, can take many forms and is usually repeated over a period of time.
The three main types of bullying are: physical (e.g. hitting, kicking), verbal (e.g. racist or
homophobic remarks, threats, name calling) and emotional (e.g. isolating an individual from
activities). They will all include:

Deliberate hostility and aggression towards the victim;
A victim who is weaker than the bully or bullies;
An outcome which is always painful and distressing for the victim.
Bullying behaviour may also include:

Other forms of violence;
Sarcasm, spreading rumours, persistent teasing or theft;
Tormenting, ridiculing, humiliation;
Racial taunts, graffiti, gestures;
Unwanted physical contact or abusive or offensive comment of a sexual nature.
Emotional and verbal bullying is more likely to be found in rugby than physical violence. It is also
difficult to cope with or prove. It is of paramount importance that all clubs develop their own anti-
bullying policy to which all its members, coaches, players, staffing volunteers and parents subscribe
to and accept.

Every club should be prepared to:

Take the problem seriously;
Investigate any incidents;
Talk to the bullies and victims separately.
Decide on appropriate action, such as:

Obtain apology from the bully(ies) to the victim;
Inform parents of the bully(ies);
Insist on the return of items borrowed or stolen;
Insist bullies compensate the victim;
Hold club or class discussions about bullying;
Provide support for the coach of the victim.
Actual size of form is A4.
APPENDIX 7

RFU/RFUW INCIDENT RECORD FORM
Available from Sharon Askins at Westoe RFC

APPENDIX 8

Photographic Images - RFU Guidelines

While the RFU/RFUW recognises that publicity and pictures of young people enjoying rugby are
essential to promote the sport and a healthy lifestyle, the following rules should be observed:

1.
Ensure parents/guardians/young people have granted their consent for the taking and publication
of photographic images and have signed and returned the Parent/Guardian and Young Person
Permission Form;
2.
All young people must be appropriately dressed for the activity taking place;
3.
Photography or recording should focus on the activity rather than a particular young person and
personal details which might make a young person vulnerable, such as their exact address,
should never be revealed;
4.
Where an individual has achieved success in the game (e.g. when selected for representative
side or showing triumph over adversity), permission must be gained from a parent/guardian and
the young person to use photographs/recordings and relevant details;
5.
Where possible, to reflect the RFU/RFUW Equity Policy, photographs/recordings should
represent the diverse range of young people participating in rugby;
6.
Anyone taking photographs or recording at any rugby event must have a valid reason for doing
so and seek the permission of the organisers/persons in charge;
7.
They should make themselves known to the event organisers/persons in charge and be able to
identify themselves if requested during the course of the event;
8.
All concerns regarding inappropriate or intrusive photography should be reported in confidence
to the RFU Equity and Ethics Manager via the rugby club or Constituent Body Welfare
Manager.
Introduction

The RFU/RFUWs Best Practice Guidelines have been developed to provide clubs, schools and
Constituent Bodies with advice and guidance on the use of images of young people. It is
recommended that this is adopted by clubs and Constituent Bodies and the Eight Golden Rules
made available to as many people as possible. The whole policy document should be kept by the
organisations administrators for future reference.

Any change to these guidelines will be notified via the RFU/RFUWs website and in any relevant