Privacy Policy

1

General

1.1
Pitch Hero Limited ("We", "Us" and "Our") takes the privacy rights of users of the PITCHERO.COM platform and website ("Website") seriously.
1.2
This privacy policy explains to you how certain information about you may be processed. By using the PITCHERO.COM platform, you expressly consent to the use of Your Data in accordance with this privacy policy.
1.3
For the purposes of the Data Protection Act 1998, the data controller is Pitch Hero Limited ("Pitch Hero") of Hawthorne House, Dark Lane, Birstall, Leeds, United Kingdom.
2

Your Data

2.1
For the purposes of this privacy policy, "Your Data" means any information about you from which You are personally identifiable, including without limitation your name, address, email address or telephone number (and where applicable, your login name and password) and other information from which you can be identified and which you may disclose to Us or otherwise via Pitch Hero at any time.
2.2
Please note that any video, image, or other content posted by you or at the direction of other users onto the Website becomes published content and is not considered personally identifiable information subject to this privacy policy.
3

How We Collect Your Data

3.1
We may collect and process Your Data:
3.2
Please note that any video, image, or other content posted by you or at the direction of other users onto the Website becomes published content and is not considered personally identifiable information subject to this privacy policy.
3.1.1
whenever you visit Pitch Hero. We may collect details of your visits including, but not limited to, traffic data, location data and other communication data and the resources you access;
3.1.2
when you register to use PITCHERO.COM;
3.1.3
whenever you provide Your Data on an online form on PITCHERO.COM (for example, when you submit video, images and other material, when you enter competitions or free prize draws etc);
3.1.4
whenever you provide Your Data to Us when reporting a problem with PITCHERO.COM, making a complaint, making an enquiry or contacting Us for any other reason;
3.1.5
whenever you complete one of Our voluntary surveys that We use for research purposes; and
3.1.6
whenever you disclose Your Data to Us, or We collect Your Data from You, in any other way, through PITCHERO.COM or otherwise
4

How We Use Your Information

4.1
We use Your Data to:
4.1.1
monitor, develop and improve PITCHERO.COM and your experience and ensure that content of PITCHERO.COM is presented in the most effective manner for you and for your computer;
4.1.2
process your registration to use PITCHERO.COM and provide you with a user Name and Password;
4.1.3
provide you with information, products or services that you request from Us;
4.1.4
allow you to participate in interactive features of Our service, should you choose to do so;
4.1.5
notify you about changes to Our service;
4.1.6
process and deal with any complaints or enquiries made by you; and
4.1.7
investigate any suspected breach of the terms of service by or otherwise relating to you.
4.2
We may also use Your Data for certain marketing, market research and related purposes, including:
4.2.1
providing you with information about Our products and services, or related products and services of selected reputable third parties, via email/post/telephone/text which may be of interest to you;
4.2.2
making Your Data available from time to time to selected reputable third parties for the same purposes as above; and
4.2.3
asking you to participate in market research, for example surveys about topical issues, conducted by Us or trusted partners or reputable third parties. We will always try to tell you before you participate in a survey how any information you provide in the survey will be used.
4.3
We will always inform you before collecting Your Data if We intend to use Your Data for marketing, market research and related purposes, or if We intend to disclose Your Data to any third party for such purposes. To opt-out of receiving any such information you can:
4.3.1
amend your preferences accordingly in your on-line account; or
4.3.2
use the facility contained in any such communication; or
4.3.3
email Us at info@pitchero.com stating your user name.
5

Passing On Your Data To Third Parties

5.1
We may pass on Your Data:
5.1.1
to Our employees and agents to administer your on-line account;
5.1.2
to reputable third parties in order to gather general statistical information about the Website user base, sales patterns, traffic volumes and related matters but these details will not include information personally identifying you;
5.1.3
to a prospective buyer of some or all of Our business or assets, in which case personal data held by Pitch Hero about its customers will also be one of the transferred assets; and
5.1.4
to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms of Service http://www.pitchero.com/terms-of-service or where We are under a duty to disclose or share Your Data in order to comply with any legal obligation.
6

Cookies

6.1
Our Website uses cookies to distinguish you from other users of the Website. This helps Us to provide you with a good experience when you browse the Website and also allows Us to improve the Website. For detailed information on the cookies We use and the purposes for which We use them see Our Cookie Notice
6.2
Most web browsers automatically accept cookies, though You do not have to. We do not control the use of cookies by third parties. If You wish to disable cookies then You can do so by readjusting Your browser settings although please note that by disabling cookies You may not be able to register with or use all features of PITCHERO.COM. Please be aware that if You refuse cookies some of the features of PITCHERO.COM may not work and You may be unable to access certain parts of PITCHERO.COM.
7

Where We Store Your Information

7.1
The data that We collect from You may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") for processing. By using PITCHERO.COM and by submitting Your Data, you agree to this transfer, storing and/or processing.
7.2
We will take all steps reasonably necessary to ensure that Your Data is treated securely and in accordance with this privacy policy. All information you provide to Us is stored on secure servers.
7.3
Where We have given You (or where You have chosen) a password which enables you to access certain parts of PITCHERO.COM, you are responsible for keeping this password confidential. We ask You not to share a password with anyone.
7.4
Unfortunately, the transmission of information via the internet and mobile networks is not completely secure. Although We will do Our best to protect Your Data, We cannot guarantee the security of Your Data transmitted to PITCHERO.COM. Any transmission is at your own risk. Once We have received Your Data, We will use strict procedures and security features to try to prevent unauthorised access.
8

Links to Other Websites

8.1
PITCHERO.COM may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9

Access to and Updating Your Data

9.1
If you would like to receive a copy of Your Data held by Us, please contact Us at http://www.pitchero.com/contact. We may charge you a small administration fee to meet our costs in complying with your request. If you are a registered user of PITCHERO.COM you may access and update Your Data contained in your on-line account at http://www.pitchero.com at any time.
9.2
You must make sure that you update Your Data as soon as possible with any and all relevant changes. You can ask Us to remove Your Data from Our database entirely by sending an email to contact@pitchero.com specifying your name, the email address you used to register with Us and your user name.
10

Changes to Our Data Protection and Privacy Policy

10.1
Any changes We may make to this privacy policy in the future will be posted on this page. We will try to email you if there are any changes to this policy that materially affect how We collect, store or process Your Data. However, We encourage all users to check this privacy policy from time to time for any changes and, where necessary, to update their user preferences accordingly.
11

Contact Us

11.1
If You have any questions, comments or requests regarding this policy or how We use Your Data please contact us using the page supplied or write to us at Pitch Hero Limited, First Floor, Unit 8, Centre 27 Business Park, Bankwood Way, Birstall, West Yorkshire, United Kingdom WF17 9TB.

Cookie Notice

1
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
2
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
3

The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

From Pitchero

Cookie Name

Purpose

locale[language_code]

This cookie enables us to customise our site to provide you with content in your own language.

locale[region_code]

This cookie enables us to customise our site to provide you with content specific to your geographical location.

PHPSESSID

This cookie is essential for our site to maintain your login session. The login session allows us to identify you and your account.

shop_collection

This cookie is used to that our shop facility upon checkout knows whether your intend to collect your order or have it delivered.

shop_cookie_id

Allow you to use our site in a way that makes your browsing experience more convenient by allowing you to store items in an electronic shopping basket between visits.

cookieToken

Recognise you when you return to our site and automatically log you in.

From Google Analaytics

See http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html#cookiesSet for more information

Cookie Name

Purpose

__utma

This cookie is used to determine unique visitors to our site and it is updated with each page view.

__utmb

This cookie is used to establish and continue a user session with our website.

__utmz

This cookie is used to calculate search engine traffic, ad campaigns and page navigation within our website.

4
Please note that our advertisers may also use cookies, over which we have no control.
5
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
6
For more information on cookies and how to disable them, You can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.