By submitting Personal Information to Pitchero, you agree that Kingston upon Hull Hockey Club may process it in the manner described in this policy which describes our current practices with regard to Personal Information.

The term 'Personal Information' refers to information about you personally, which, from time to time, you will be asked to submit (e.g. name and email address) in order to receive or use services on Pitchero. As a result of changes in the law and technology, our practices will change over time. When this happens, we will let you know as soon as is practicable and, therefore, we encourage you to check the site frequently. We will always deal with your Personal Information fairly and in accordance with your instructions.

Use of Personal Information

We will tell you the purposes for which we will process personal information. Such purposes include the following:

Maintaining our membership database.
To inform you of selection for teams or invitations to club events.
Contacting you with information pertinent to your membership or application for membership and details of events and other matters which we think will be of interest to you.
Marketing and market research.
Internal use to help us improve our services and to help resolve any problems.

Disclosure

Any information you provide to us will only be used by us and possibly passed to our partners for the purpose of dealing with payments and using communications portals. It may also be disclosed to your organisation’s Governing Body. You should also be aware that your information may be disclosed where we are obliged or permitted by law to do so.

Timescale

We will hold your Personal Information within our systems for as long as you remain a member of the club. When you cease to be a member all personal data will be deleted within 6 weeks of the date of your resignation.

Cookies

A 'cookie' is a small amount of information that is placed on your computer's hard drive when you visit a website. It collects details of visitor behaviour, which can be used to improve the service delivered to you on a website.
Your computer can be set to accept or reject cookies if you visit the "help" menu on your web browser.
When you visit this site, your Personal Information may be collected using 'cookies'. Such information is subject to data protection laws and is dealt with in accordance with this Policy.

This site uses Google Analytics to collect usage data and Google also uses cookies for this purpose. Google has its own Privacy Policy which can be viewed here.

Security

Your data will be managed by Pitchero who manage data for hundreds of similar clubs in a secure hosting environment. Your data will be retained within the European Economic Area (EEA) other than where it is transferred to a third party for the purpose of setting up a payment regime (Stripe or Apple Pay) where it will only leave the EEA if security meets the EU’s security requirements.

Data policy

Data policy

We believe the most important details are yours and to keep the information you share with us as safe as possible we have updated our privacy policy in line with the requirements set out by the General Data Protection Regulation.

The club aim to ensure your data is:

handled in a lawful, clear and transparent way,
collected and processed for legitimate purposes,
accurate and up to date,
processed in a manner that is secure, preventing unauthorised access.

We will only ever use the details you share with us to help make your club experience the best it can be, and nothing else. We may share limited information with hockey authorities and leagues but only as required to fulfil any requirements for the club to operate.

If at any point you have any concerns, please contact the club secretary – Rachel Glover.