1 General
1.1
Marlow Hockey Club takes the privacy rights of member users of the Marlow Hockey Club Pitchero platform, applications and website ("Site") seriously. We will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and national laws which relate to the processing of personal data (“Data Protection Legislation”).
1.2
This privacy policy explains how we process personal data when you use the Marlow Hockey Club Pitchero platform as a registered user, and use our applications (including the club app and the manager app). Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

2 Your data
2.1
For the purposes of this privacy policy, "Your Data" means any information about you from which you are personally identifiable, including without limitation your name, age, address, role at club, email address and mobile telephone number (and where applicable, your login name and password) and other information from which you can be identified (such as video footage or photographs) which you (or a third party) may disclose to us or otherwise via our Site or applications at any time.

3 How we collect your data
3.1
We may collect and process Your Data in the following circumstances:
3.1.1
when you register to join Marlow Hockey Club Pitchero in any capacity;
3.1.2
whenever Your Data is provided on an online form on Marlow Hockey Club Pitchero (for example, when you submit video, images and other material via android and mobile applications);
3.1.3
whenever you provide Your Data to us when joining Marlow Hockey Club Pitchero Platform, or contacting us for any other reason;
3.1.4
whenever you disclose Your Data to us through Marlow Hockey Club Pitchero Platform or otherwise.

4 How we use your information
4.1
We use Your Data for our own legitimate interests, in order to:
4.1.1
Promote the playing of hockey for the benefit of Members via Marlow Hockey Club Pitchero Platform;
4.1.2
Communicate with you for marketing purposes of Marlow Hockey Club and related hockey activities and on occasion share Your Data with third parties (see sections 7 and 8 of this policy for further details).

5 Retention of your data
5.1
Where you are a registered user of the Site, subject to exercising your rights detailed in section 11 of this policy, we retain Your Data for as long as you remain an active user of your account. Where there has not been any activity on your account for three years we will contact you to check you still wish to retain your account with us. Where you decide to cancel your account or we do not hear further from you, your account will be de-activated and Your Data will be deleted from Marlow Hockey Club Pitchero Platform. Where you have subscribed to receive marketing correspondence from us we will keep your personal data for marketing purposes whilst your account remains active and for the period of time referred to above. This is subject to exercising your right to unsubscribe from receiving such correspondence at any time.

6 If you fail to provide personal data
6.1
Where we need to collect personal data by law or under the terms of a contract we have with you and you fail to provide the data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

7 Marketing
7.1
In addition to the uses described in sections 2 to 6 above, we may also use Your Data for our legitimate interests including for marketing, market research and related purposes, such as:
7.2
providing you with information about our club, or related products and services via email;
7.3
Your right to opt-out - You have a right to opt-out of receiving any marketing information (from ourselves and/or a third party) at any time. To opt-out of receiving such information you can:
7.3.1
amend your preferences accordingly in your on-line account; or
7.3.2
use the facility contained in any marketing communication you receive; or
7.3.3
email us at enquiries@marlowhc.co.uk

8 Disclosure of your data to Third Parties
8.1
we may disclose Your Data to hockey related third parties for our legitimate interests as follows:
8.1.1
To our administrators to ensure matches and correspondence are in line with hockey regulations, these can include league and cup player information and any other relevant required details
8.1.2
Pichero.com that host our website, store data and provide other software services on our behalf;
8.1.3
to governing and representative bodies of sport and recreation including local and county league’s to improve the management and co-ordination of sport within their territory, undertake marketing and survey participation (where we have your consent);
8.1.4
social media organisations for their own promotion and marketing purposes (this relates to video footage only and such data will only be shared with your prior consent);

9 Data security
9.1
Where we have given You (or where You have chosen) a password which enables you to access certain parts of MARLOW HOCKEY CLUB PITCHERO, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
9.2
Unfortunately, the transmission of information via the internet and mobile networks is not completely secure. Although we will do our best to protect Your Data, we cannot guarantee the security of Your Data transmitted to Marlow Hockey Club Pitchero Platform. Any transmission is at your own risk. Once we have received Your Data, we will use strict procedures and security features to try to prevent unauthorised access via Pitchero.com.
9.3
Information you provide to us is stored on Pitchero.com secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.

10 Links to other websites
10.1
Marlow Hockey Club Pitchero Platform may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these when you leave our Site, we encourage you to read the privacy notice/policy of every website you visit.

11 Legal basis for processing your personal data
11.1
We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:
11.1.1
for performance of a contract we enter into with you;
11.1.2
where necessary for compliance with a legal or regulatory obligation we are subject to; and
11.1.3
for our legitimate interests (as described within this policy) where your interests and fundamental rights do not override these interests.

12 Access to, updating, deleting and restricting use of your data
12.1
It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes. Where you are a registered user of Marlow Hockey Club Pitchero you may update your data contained in your on-line account at any time).
12.2
Data protection legislation gives you the right to object to the processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form. If you would like a copy of some or all of your personal data, please send an email to enquiries@marlowhc.co.uk In certain circumstances we reserve the right to charge a reasonable fee to comply with your request.
12.3
You can also ask us to undertake the following:
12.3.1
update or amend Your Data if you feel this is inaccurate;
12.3.2
remove Your Data from Our database entirely;
12.3.3
send you copies of Your Data in a commonly used format and transfer Your Data to another entity where you have supplied this to us, and we process this electronically with your consent or where necessary for the performance of a contract;
12.3.4
restrict the use of Your Data.
12.4
We may request specific information from you to help us confirm your identity and your right to access/provide you with the personal data we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all of Your Data/comply with requests made in accordance with your rights referred to above. If we cannot provide you with access to Your Data, or deal with any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
12.5
Please send any requests relating to the above to our Data Protection Lead at enquiries@marlowhc.co.uk specifying your name the action you would like us to undertake. Where you are a registered user please also supply the email address you used to register with us and your username. Note that is relation to requests to access Your Data, we reserve the right in certain circumstances to charge a reasonable fee to carry out your request.

13 Right to withdraw consent
13.1
Where you have provided your consent to the collection, processing and transfer of your personal data, you may withdraw that consent at any time. This will not affect the lawfulness of data processing based on consent before it is withdrawn. To withdraw your consent please contact us at enquiries@marlowhc.co.uk.

14 Changes to our privacy policy
14.1
Any changes we may make to this privacy policy in the future will be posted on this page. We encourage you to check this privacy policy from time to time for any updates or changes to the privacy policy. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent where required by applicable law or regulation.

15 Contact us
15.1
If You have any questions, comments or requests regarding this policy or how We use Your Data please contact our Data Protection Lead at enquiries@marlowhc.co.uk This is in addition to your right to contact the Information Commissioners Office if you are unsatisfied with our response to any issues you raise at https://ico.org.uk/global/contact-us.