Norbiton Knights is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website: https://www.pitchero.com/clubs/norbitonknightsfc/.

1. Who We Are
Club name: Norbiton Knights Football Club
League: Leatherhead & District League
Contact email: Norbitonknights@gmail.com

2. Information We Collect
We may collect and process the following information:

- Personal details such as name, email address, and phone number (for example, when you contact us or sign up for news)
- Player or volunteer information if submitted via forms (e.g. registration or availability forms)
- Website usage data such as pages visited, IP address, browser type, and device information (via cookies or analytics tools)

3. How We Use Your Information
We use your information to:

- Respond to enquiries or messages
- Manage player registrations, team communications, or club administration
- Share club news, fixtures, or events (if you’ve opted in)
- Improve our website and user experience
- Comply with legal or league obligations

We will never sell your data to third parties.

4. Legal Basis for Processing (GDPR)
We process personal data under one or more of the following legal bases:

- Consent – where you have given clear permission
- Legitimate interests – for running and managing the club
- Legal obligation – where required by law or governing bodies

5. Sharing Your Information
We may share information only when necessary, such as with:

- League or football governing bodies
- Website hosting or email service providers
- Law enforcement or authorities if legally required

All third parties are expected to respect the security of your data.

6. Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Data is stored securely and only accessed by those who need it for club purposes.

7. How Long We Keep Your Data
We only keep personal data for as long as necessary:

- While you are involved with the club (player, volunteer, supporter)
- As required for legal, administrative, or league purposes
- You can ask us to delete your data at any time (see Section 9).

8. Cookies
Our website may use cookies to improve functionality and understand how visitors use the site. You can control or disable cookies through your browser settings.

9. Your Rights
Under data protection laws, you have the right to:

- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at norbitonknights@gmail.com.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: norbitonknights@gmail.com

Terms and Conditions

Club Policies
At Norbiton Knights, we believe football should be competitive, fun, inclusive, and respectful. Below is a summary of our key club policies to give players, supporters, and the wider public an understanding of how we run our club, both on and off the pitch.

Code of Conduct
We are committed to promoting respect, sportsmanship, and fair play. All players, coaches, officials, and supporters are expected to:

- Treat referees, opponents, and teammates with respect at all times.
- Refrain from using abusive language or engaging in violent or discriminatory behaviour.
- Uphold the spirit of the game—win or lose.

Player Expectations
- Players must confirm availability in good time before matches.
- Punctuality is expected for both matches and training.
- Match fees should be paid promptly to support the club's running costs.
- Players are encouraged to train regularly and maintain fitness where possible.

Match Fees & Club Finances
Matchday fees are used to cover costs such as pitch hire, league fees, referee cost, etc.
All fees must be paid in full and on time. Players who consistently fail to pay may be ineligible for selection.

Team Selection
Selection is based on availability, effort, fitness, and team balance. While we aim to be competitive, we also value commitment and reliability. Playing time is managed fairly across the season.

Disciplinary Policy
Misconduct, both on and off the pitch, may result in internal action by the club.
Yellow and red cards are monitored, and repeat offences may lead to suspensions.
The club reserves the right to suspend or remove individuals whose behaviour brings the club into disrepute.

Equality, Diversity & Inclusion
Discrimination or bullying of any kind will not be tolerated.

We are proud to be an inclusive football club. We welcome players and supporters of all:
- Backgrounds
- Genders
- Abilities
- Ethnicities
- Sexual orientations

Social Media & Public Image
We encourage positive promotion of the club on social media.
Content that is offensive, discriminatory, or disrespectful towards others will not be accepted. Please think before you post—what you say online reflects on the whole club.

Safeguarding (If Youth Players Are Involved)
Any teams operating with players under 18 will have:

- All coaches and volunteers DBS-checked.
- The safety and welfare of young players regarded as a top priority.
- A safe space for all to enjoy the game we all know and love.

Any concerns can be reported confidentially to our Club Welfare Officer at norbitonknights@gmail.com.

Contact & Feedback
If you have any questions about how we operate, or you’d like to get involved as a player, sponsor, or supporter, please feel free to get in touch via norbitonknights@gmail.com.