Sapphires Cricket Club Privacy Policy
Sapphires Cricket Club takes your privacy very seriously and is committed to protecting your personal information. This privacy policy sets out the way in which any personal information you provide to us is used and kept secure by Sapphires Cricket Club. It applies whenever we collect your personal data (including when you use our website or other digital platforms), so please read it carefully.

Please note that this privacy policy forms part of our website terms and conditions, please see our Terms and Conditions page.

About us
Sapphires Cricket Club is a single club and does not include various other entities.

About this privacy policy
This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data.

Please note that our website and other digital platforms may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.

How to contact us about your personal data or this privacy policy
If you have any questions about this privacy policy or about your personal data, please email us at omarkhan.esq@hotmail.com.

Information we collect and what we use it for
All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy. We may supplement the information that you provide with other information (both personal and non-personal) that we obtain from our dealings with you or which we receive from other organisations, for example, our sponsors and partners.

In broad terms, we use your data for the following purposes:

• to administer and provide products and services you request or have expressed an interest in;
• to enable us to administer any competitions or other offers/promotions which you enter into;
• to communicate with you in the event that any products or services you have requested are unavailable;
• for fraud screening and prevention purposes;
• for record keeping purposes;
• to carry out market research so that we can improve the products and services we offer
• to track your activity on our digital platforms;
• to create an individual profile for you so that we can understand and respect your preferences;
• to personalise and improve your experience on our digital platforms;
• to personalise and/ tailor any communications that we may send you;
• for profiling purposes to enable us to personalise and/or tailor any marketing communications that you may consent to receive from us.

When we provide you with products or services we may collect and store any personal information that you provide to us. We may, for example, keep a record of your name, address, delivery address, email address, telephone number and payment card details. We may also record details of any disability or health needs you may have at the time of booking an event or service which will take place at the club ground or any of our other premises to help to ensure your comfort and safety.

When you sign up with us for an online account, register to receive marketing communications from us (and/or our sponsors and partners), enter one of our competitions, fill in one of our forms (whether online or offline) or otherwise expressly provide us with your personal information, we may collect and store any personal information that you provide to us and may use it to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out profiling and market research.

When you interact with our digital platforms, we may also automatically collect the following information about your visit. This is primarily to help us better understand how our fans use our digital platforms to enable us create better content and more relevant communications:

In relation to some/all of the above, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies, and mailing houses.

The legal basis for collecting and using your personal information
Most of the time the information you provide us with will be used by us to provide you with our products and services, such as:

• Processing and/or assessing an application for a product or service;
• Administering and managing products and services relating to that;
• Updating your records;
• Sharing your personal information with payment services providers when that is required in order to process your payment for a product or service;
• All stages and activities relevant to managing the product or service including enquiry, application and administration (including notifications about matches which you are due to attend being postponed, cancelled etc.)

On other occasions we will use your personal information because it is in our legitimate interests to do so:

• To perform, test the performance of our products, services and internal processes;
• To adhere to guidance and best practice under the regimes of governmental and regulatory bodies;
• For management and audit of our business operations including accounting;
• To carry out monitoring and to keep records of our communications with you and our staff (see below);
• To administer our good governance requirements, such as internal reporting and compliance obligations or administration required for AGM processes;
• For market research and analysis and developing statistics;
• For direct marketing communications and profiling to help offer you relevant products and service;
• Subject to the appropriate controls, to provide insight and analysis of our customers helping us improve products or services, or assess or improve the operating of our businesses;
• For some of our profiling and other automated decision making;
• When we share your personal information with these other people or organisations other than for providing products and services to you, as necessary for running our business or to comply with legal or regulatory obligations.

Finally we may also use your personal information where we have your explicit consent to use it for a particular purpose:

• For some direct marketing communications;
• For some of our profiling and other automated decision making;
• For some of our processing of special categories of personal data such as about your health.

News, offers and opportunities from us and our sponsors and partners (which we provide only with your consent)
We want you to be the first to know about new signings, competitions, club news, ticket availability and occasional offers from official sponsors and partners. For a full list of current partners and sponsors, please see our Partners and Sponsors page. You can unsubscribe by clicking here, or by writing to us at the address above. Please note, if you don’t choose to receive this information, we will be unable to keep you informed of new services, products, events or special offers that may interest you and our ability to inform you of ticketing opportunities may be affected. An up-to-date list of our sponsors and partners is available below. If you express an interest in an offer from one of our sponsors or partners, they may let us know.

Disclosure of your information
We may share your data with advertising networks and/or social media platforms for the purposes of selecting and serving relevant adverts to you via those networks/platforms, and to search engine and analytics providers.

As well as sharing your data with sponsors and partners (with your consent, as referred to above) and third parties that we use to assist us with our operations (as described in Information we collect and what we use it for above) we may also share your data with third parties if:

• we are under a legal or regulatory duty to do so;
• to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity;
• where such disclosure is necessary to protect the safety or security of any persons, and/or
• otherwise as permitted under applicable law.

In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected.

Cookies
In common with many other website operators, we use standard technology called 'cookies' on our website. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate this website on each visit.

For further, more detailed information on how we use cookies, please refer to our Cookie Policy.

Security of information
We take the security of your personal information seriously. When you submit your credit card details to us, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information. In addition, we have security procedures in place to protect our paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.

Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.

Monitoring
We may monitor or record telephone calls for security purposes and to improve the quality of services that we provide to you.

Please note that for your safety and security, CCTV is in operation in all of our premises which are open to the public.

What about other automated decision making?
We sometimes make decisions about you using only technology, where none of our employees or any other individuals have been involved. For instance, we may do this to decide whether to offer you a product or service or to assess what payment methods we can offer you.

For how long is your personal information retained by us?
Unless we explain otherwise to you, we will hold your personal information for the following periods:

For as long as our business needs;
For as long as we have an obligation to provide goods and/or services to you and/or retention in accordance with legal and regulatory requirements.
If you would like further information about our data retention practices, contact us.

More about your information - your rights
Here is a list of the rights that all individuals have under data protection laws. They do not apply in all circumstances. If you wish to exercise any of them we will explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.

• The right to be informed about your processing of your personal information;
• The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
• The right to object to processing of your personal information;
• The right to restrict processing of your personal information;
• The right to have your personal information erased (the “right to be forgotten”);
• The right to request access to your personal information and to obtain information about how we process it;
• The right to move, copy or transfer your personal information (“data portability”);
• Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you.

Changes to this privacy policy
We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly we recommend that you check this page periodically in order to review the latest version.

Where to make a complaint
If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at the above address. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email/

IMPORTANT LEGAL NOTICE
The terms and conditions set out below (the “Terms of Use”) apply to the entire contents of the website under the domain name “www.pitchero.com/clubs/sapphires” (the “Website”) and to any email correspondence between us and you (“you”, the “user”). Please read the Terms of Use carefully. By continuing to use the Website you are confirming that you accept the Terms of Use. If you do not accept the Terms of Use, you must leave the Website immediately.

CHILDREN AGED UNDER 16
If you are under 16, you must ask your parent or a guardian before you:

• email the website, or ask us to email anything to you;
• send any information to us;
• enter any competition or game that requires information about you or offers a prize;
• apply to join the Sapphires Cricket Club Junior Membership Scheme;
• post any information on any bulletin board or enter any chat room; or
• offer or agree to buy anything online.

By continuing to use the Website and any of the services offered by it, you are confirming that you have received the consent of your parent or a guardian.

1. ABOUT US
This website is the official website of Sapphires Cricket Club ("the Club", "we" and "us") which is operated and managed by Sapphires Cricket Club. If you have any comments or questions about this website or any of our services please contact us by one of the methods shown below.

Telephone: 07513590666
Email: omarkhan.esq@hotmail.com

2. Privacy
Your privacy is important to us. Please see our Privacy Policy for details about what information we collect and how we will use and protect it.

3. Transactions with the Club
Unless otherwise specified, orders for goods and/or services placed through the Website are subject to the applicable Terms and Conditions and you should read them carefully before placing an order.

4. Commercial Partners
Our commercial partners and other third parties may occasionally promote their goods or services on the Website or through our email services. Whilst we try to encourage our partners to offer good quality products and services at competitive prices we have no control over them or other third parties and, we do not endorse the products or services they offer or give you any assurance that they will be suitable for your needs. It is your responsibility to satisfy yourself in this regard and we have no liability in connection with the same.

5. Ownership Of Materials And Licence Terms
The Website and the materials on it or available through our email services (the “SCC Materials”) are protected by copyright, trade mark and other intellectual property rights and laws throughout the world. The SCC Materials are owned by or are licensed to the Club. You are permitted to display the SCC Materials on a computer screen and to download and print a hard copy for your personal use provided you do not alter or remove any copyright, trade mark or other proprietary notices. You agree not to:

• use any of the materials on this website for commercial exploitation without the Club's prior written consent;
• establish a link to this website from any other website, intranet or extranet site without the Club's prior written consent;
• do anything that may interfere with or disrupt this website or our services;
• post any information on or send any information via the Website (whether on any bulletin board or in any chat room or otherwise) that does not comply with the Club’s Acceptable Use Policy set out at paragraph 6 below; or
• do anything that may infringe the rights of any other person.

If you send any comments, suggestions or materials to us from or concerning the Website, our email services, the Club, its players, management or staff or any other matter (“User Materials”):

• the Club shall be entitled to adapt, broadcast, copy, disclose, license, publish, sell, transmit and otherwise use such User Materials for any and all commercial and non-commercial purposes; and
• you warrant that you have obtained all necessary licences and/or approvals in order to allow the Club such use.

6. Acceptable Use Policy
Any and all materials which you contribute to or send via the Website must:

• be accurate (where they state facts);
• be genuinely held (where they state opinions); and
• comply with all applicable law in the United Kingdom and in any country from which they are posted.

Any and all materials which you contribute to or send via the Website must not:

• be unlawful, harmful, threatening, defamatory, libellous, obscene, harassing or racially or ethnically offensive;
• facilitate or promote illegal activity;
• be or contain anything which is technically harmful (including, without limitation, a computer virus, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);
• infringe the intellectual property rights or other rights of any third party;
• promote unlawful violence, discriminate based on race, gender, colour, religious belief, sexual orientation, disability; or
• be contributed or sent for commercial gain.

7. Website Availability
The Website is provided free of charge and we make no guarantee that it will be uninterrupted or error free. We reserve the right to suspend or withdraw the whole or any part of the Website at any time without notice and without incurring any liability.

8. Links From This Website
We may, from time to time, provide links from the Website to websites that are owned and controlled by third parties. These links are provided only for your convenience and we have no control over, and will have no liability in respect of, those third party websites.

9. Security
Internet transmissions are never completely private or secure and there is a risk, therefore, that any message or information you send to us from the Website may be intercepted and potentially read by others. We will have no liability in respect of any transmissions you send to us and you do so entirely at your own risk.

10. Accuracy Of Information
We take care to ensure that all information available on the Website about the Club, its services and events is accurate and up-to-date. However, these are continually developing and updated and the information, images, specifications and prices on the Website may, occasionally, be inaccurate or out of date. We have no liability for any inaccurate information and reserve the right to correct it at any time.

The Website and all material available on the Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Website is provided to you on the basis that the Club excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for these Terms of Use, might have effect in relation to the Website.

11. E-Membership and other Areas with Restricted Access
Website users may be offered the opportunity to subscribe and/or register to receive additional restricted access to the Website or information. We are not under any obligation to accept a request for registration or subscription and reserve the right to suspend or terminate access at any time for any reason e.g. if your continued use is believed to prejudice us or other users.

If we do accept your registration, it is for a single user only. The Club does not permit you to share your user name and password with any other person nor with multiple users on a network.

Responsibility for the security of any passwords issued by us or chosen by you rests with you.

12. Email Service
If you subscribe to any of the Club's email services (such as newsletters) your use of the content received through the email service will be subject to these Terms of Use.

13. Withdrawal of your Access to the Website
Any use of this Website or any materials provided on it other than in accordance with these Terms of Use is prohibited. If you breach any of these Terms of Use, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.

14. Liability
The Club, and all other parties (whether or not involved in creating, producing, maintaining or delivering the Website), and any of the Club's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with:

• the Website;
• the use, inability to use or the results of use of the Website; and
• any websites linked to the Website or the material on such websites,
• including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.

Nothing in these Terms of Use shall exclude or limit the Club’s liability for:

• death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
• fraud; or
• misrepresentation as to a fundamental matter; or
• any liability which cannot be excluded or limited under applicable law.

15. Information Relating A Third Party
You undertake not to either include or otherwise disclose any confidential information or personal data relating to third parties in connection with your use of the Website without that third party's express written consent.

16. Variation
We reserve the right to change these Terms of Use at any time. The new version will be posted on the Website and will take effect immediately upon posting. If you use the Website after the new Terms of Use have come into effect any further use of the Website indicates your agreement to be bound by the new Terms of Use.